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If you cannot find an answer to your question here you can contact us directly. You may also want to view some of the most commonly asked questions for more information.

QUESTION:  Can I use my e-mail address as my username when applying for a new account?
ANSWER:  No. You may not use an e-mail address as your username. Generally, you may choose any username you like, provided that it is not being used already, is at least 6 characters in length, and does not contain prohibited characters. E-mail addresses are not allowed because they contain "@" symbols. Dashes, underscores and periods are allowed, however, the username cannot contain spaces. We strongly recommend that you use the same username for each jurisdiction for which you apply.